CHCMGT005 Facilitate workplace debriefing and support processes describes the skills and knowledge to monitor and support workers, which includes implementing support processes to manage stress and emotional wellbeing and facilitating structured debriefing sessions following incidents.

This Learner Guide describes how to monitor the stress and emotional wellbeing of colleagues. It details how to use self-assessment and reflective behaviour strategies and to seek and act on performance feedback. The content also explains how to conduct structured debriefing following an incident, including how to plan, prepare and schedule the debriefing.

The learning content builds knowledge and understanding by using:
• Step-by-step instructions on providing support to monitor stress and emotional wellbeing
• Straightforward explanations of how to facilitate structured debriefing following an incident involving stress
• Learning Checkpoints at the end of each topic to build knowledge of internal and external support options and employee assistance programs
• A range of examples and case studies that illustrate indicators of significant issues being experienced and ways to respond

Learner guides

• Product Code: CTMGT005
• ISBN: 978-1-76123-204-6

Support resources

• Product Code: CTMGT005SP
• ISBN: 978-1-76123-206-0