CHCCSM014 Provide case management supervision describes the performance outcomes, skills and knowledge to take a leadership role in the delivery of quality case management.

This Learner Guide describes how to follow the standards of best practice models and promote them to colleagues. It then explains how to support colleagues in case management practice. The content lastly details how to provide practice, support and advice on complex cases and reflect on and improve group supervision provision.

The learning content builds knowledge and understanding by using:
• Step-by-step instructions on supervising and collaborating with case workers
• Straightforward explanations of how to promote best practice and monitor case progress
• Learning Checkpoints at the end of each topic to build knowledge of legal and ethical considerations relevant to case management supervision
• A range of examples and case studies that illustrate the theory and practice of case management and supervision

Learner guides

• Product Code: CTCSM014
• ISBN: 978-1-76123-327-2

Support resources

• Product Code: CTCSM014SP
• ISBN: 978-1-76123-329-6