CHCCCS031 Provide individualised support describes the performance outcomes, skills and knowledge required to organise, provide and monitor personal support services for a person according to their individualised plan.

This Learner Guide explains how to determine personal support requirements alongside the person requiring support to promote their right to informed decision-making. It outlines how to provide support services according to an individualised plan. Furthermore, the material describes how to monitor support activities, including consulting with the person to ascertain gaps in their assistive technology needs. Lastly, it details how to report and document information in strict adherence with organisational policies and procedures.

The learning content builds knowledge and understanding by using:
• Step-by-step instructions on how to confirm support requirements and preferences with the person
• Straightforward explanations on performing risk assessment and determining when additional assistance is required
• Learning Checkpoints at the end of each topic to build awareness in duty of care and dignity of risk
• A range of examples and case studies that illustrate how to provide personal support for people with individualised plans

Learner guides

• Product Code: CTCCS031
• ISBN: 978-1-76123-024-0

Support resources

• Product Code: CTCCS031SP
• ISBN: 978-1-76123-026-4