CHCCCS006 Facilitate individual service planning and delivery describes the skills and knowledge required to contribute to the development, implementation and review of individualised support.

This Learner Guide explains how to establish and maintain relationships. It outlines how to prepare for planning by collaborating with the person to determine the most
appropriate service option. It then details how to plan service deliveries and review service delivery implementation. Lastly, it describes how to complete reports and other documentation according to organisation requirements.

The learning content builds knowledge and understanding by using:
• Step-by-step instructions on the planning and reviewing of services to meet individual needs
• Straightforward explanations of how to communicate effectively with the person and other stakeholders
• Learning Checkpoints at the end of each topic to build awareness of strengths-based planning processes
• A range of examples and case studies that illustrate how to plan, implement and review individualised support services in the workplace

Learner guides

• Product Code: CTCCS006
• ISBN: 978-1-76123-012-7

Support resources

• Product Code: CTCCS006SP
• ISBN: 978-1-76123-014-1