This Learner Guide outlines how to review a diversity policy, which can include providing feedback on it and incorporating improvements. It explains the process of fostering respect for difference in a work team, identifying training needs, implementing measures and processes to support staff, and addressing diversity complaints. Finally, the material shows how to promote the benefits of diversity in external forums to give an organisation a competitive advantage.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: BBTWK501
• ISBN: 978-1-922466-48-8

Support resources

• Product Code: BBTWK501SP
• ISBN: 978-1-922466-50-1