This Learner Guide explains how to be an active contributor to continuous improvement. It covers communicating organisational goals to team members and involving them in decision-making. The material describes how to identify areas of improvement and apply continuous improvement techniques. It then describes how to promote opportunities for further improvement and how to maintain records and make recommendations.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: BBSTR301
• ISBN: 978-1-76075-784-7

Support resources

• Product Code: BBSTR301SP
• ISBN: 978-1-76075-786-1