This Learner Guide explains how to collaborate with team members to plan team outcomes and how to lead and support them in meeting those outcomes. It also explains how to promote team cohesion by providing work opportunities for team members and addressing their concerns. It then shows how to supervise team performance and how to maintain open communication with management in order to address problems and concerns from both sides.

Resources available

Learner Guide
• Mapped to Units of Competency
• Workplace Examples
• Practice Tasks
• Topic Summaries
• Learning Checkpoints

Assessment Support Pack
For the student:
• Practice Assessment Workbook
• Final Assessment Workbook
• Supporting documents
For the assessor:
• Introduction Manual
• Practice Assessments and Marking Guide
• Final Assessment and Marking Guide
• Talk with Others discussion topics
• Observation*
• Third Party Report*
• Competency Mapping
• PowerPoint Slides
• Delivery Plans

PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.

*where the Unit of Competency requires an Observation be undertaken

Learner guides

• Product Code: BBLDR414
• ISBN: 978-1-76075-942-1

Support resources

• Product Code: BBLDR414SP
• ISBN: 978-1-76075-944-5