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This Learner Guide explains how to establish and maintain relationships with families, which includes creating a welcoming environment and responding to questions. It shows how to exchange information with families about their children and how to implement strategies that encourage shared decision making. It outlines ways in which to support children’s connection with the broader community. Finally, it explains how to provide relevant information to families about government and community services.
Resources available
Learner Guide • Mapped to Units of Competency • Workplace Examples • Practice Tasks • Topic Summaries • Learning Checkpoints
Assessment Support Pack For the student: • Practice Assessment Workbook • Final Assessment Workbook • Supporting documents For the assessor: • Introduction Manual • Practice Assessments and Marking Guide • Final Assessment and Marking Guide • Talk with Others discussion topics • Observation* • Third Party Report* • Competency Mapping • PowerPoint Slides • Delivery Plans
PowerPoint Slides are also available separately per unit of competency. Contact your Account Manager for more information.
*where the Unit of Competency requires an Observation be undertaken
BSB Business Services
CHC Community Services
ECEC Early Childhood Education and Care
HLT Health
FSK Foundation Skills
LLN Pre-employment Skills
Microlearning
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