Microcredentials - Community Services

Supporting and Providing Personal Care

  • How to Clean Natural Teeth and Dentures
  • How to Care for Feet
  • How to Provide Basic Oral Health Care
  • How to Provide Showers and Bed Baths
  • How to Provide Hair Care
  • How to Support Dressing and Undressing
  • How to Care for Skin


Falls Prevention

  • Monitoring Falls Prevention Strategies
  • Assessing the Risks of Falling
  • Identifying and Using Assistive Technologies


Advanced Care Planning

  • Advanced Care Planning
  • Providing Care to Support End-of-Life Decisions


Supporting Older People at End of Life

  • The Stages of Grief and Bereavement
  • Understanding Death and the Dying Process
  • The Legal and Ethical Frameworks Supporting Palliative Care


Working with Diverse People

  • Diversity and Inclusion
  • Communicate with People from Diverse Backgrounds


Personal and Professional Practice

  • Handling Complaints in Aged Care Work
  • Reflecting on Personal Values & Professional Practice
  • Managing Personal Stress


Dementia Care

  • Activities that Maintain Dignity and Well-Being
  • Appropriate and Effective Communication Strategies
  • Working With Changed Behaviours


Writing Reports

  • Preparing Observation Reports
  • Preparing Incident Reports


Administering Medication

  • Procedures and Guidelines for Administering Medications
  • Monitoring and Responding to Medication Incidents


Mental Health

  • Supporting Mental Health Needs


Positive Interactions

  • Supportive and Positive Communication
  • Establishing Respectful Relationship